Questions, answered plainly.
The things learners ask us most - joining, payments, schedules, materials, feedback, and refunds. If your question is not here, write to [email protected] and a person from the team replies.
Joining a course or workshop
Open the course or workshop page, tap the booking button, and complete checkout with your name, email, and phone number. Your access is created instantly and the details arrive on email. For live workshops, the session links and group invite follow on the same email and phone number.
You receive a confirmation email with your login details. Recorded courses open immediately in your account. Live workshops send the schedule and joining links ahead of the first session, with a reminder before each session.
Log in with the same email you used at checkout - your password was sent to that inbox (check spam once). If it still does not open, write to [email protected] with your payment email or visit the help portal. The team resolves access issues within a day, usually much sooner.
Fees and payment
Every course page states its price next to the booking button. There are no charges beyond what the page shows.
UPI, all major cards, and netbanking for payments in India. International learners can pay by card on our USD checkout pages. Payments are processed securely by Razorpay.
Any early-bird or offer price shows on the course page itself. These windows close without long notice, so the price you see is the one to act on.
Schedules and replays
The Live Workshops page lists every upcoming batch with dates, timings, and booking status. That page is kept current as each batch opens.
Yes. Every live workshop includes replay access for the window stated on its page, so a missed evening does not break your progress.
Fully. You watch on your own schedule, pause and replay lessons, and return any time within the access period stated on the course page - most courses stay open to you for two years.
Materials
Each course page lists the exact supplies before you book, with sensible substitutes where they exist. You do not need costly materials to begin - the lists are built around what is easily available.
In most courses, yes. The techniques matter more than the brand. Where a specific paper or pigment genuinely changes the result, the supply list says so plainly.
Feedback and certificates
Yes, and it is written by a person, every time. Personalised feedback is how learning happens at Alekhyam - more than 7,800 pieces of individual feedback have gone to learners so far.
Yes. Courses and workshops include a completion certificate with your name and the course you finished.
Refunds
Recorded courses: full refund within 48 hours of purchase, if you have watched less than a quarter of the course.
Short live workshops: attend the first session, then decide. Full refunds until 5 hours before Session 2 begins.
Long workshops (14 and 21 day): tell us within 48 hours of Session 1 for a full refund. Once Session 2 begins, refunds stop. Full details on the refund policy page.
Kids and international learners
Watercolours Made Easy! For Kids is built for ages 7 to 16 - short lessons, complete paintings, and materials that are easy to find. You will find it in the Course Library under the young artists path.
Yes. Learners join us from across the world. Live sessions run on Indian time with replays for every session, and international card payment is available on our USD pages.
Still deciding where to begin?
Browse the full library, or see which live batch opens next.
Or simply write to [email protected] - a person replies.