Privacy Policy

Effective date: 26 January 2026

This Privacy Policy explains how Kalaras Art Innovations (OPC) Private Limited, operating as “Alekhyam Arts Academy” and “Alekhyam”, collects, uses, and protects personal data when you use our website https://alekhyam.com and the Alekhyam mobile application.

We collect and use personal data only to run our courses, provide access to learning content, support our learners, maintain platform security, and improve the overall experience. We do not sell or rent personal data.

1. Who we are

Legal entity: Kalaras Art Innovations (OPC) Private Limited
Brand: Alekhyam Arts Academy / Alekhyam
Email: [email protected]
Address: Plot A-55/56, Shop No. 1, Upper Ground Floor, Madhu Vihar, New Delhi 110092, India

2. What data we collect

Information you provide

  • Name, email address, phone number, and account login details
  • Course enrollments, assignments, comments, and content you choose to share
  • Messages sent to us via email, WhatsApp, or support channels

Information collected automatically

  • IP address, device type, browser, operating system, and usage activity
  • Pages viewed, time spent, and technical logs used for performance and security

Payment-related information

  • Transaction confirmation and payment status from payment partners
  • We do not store full card or banking details on our servers

3. Cookies and login sessions

We use cookies or similar technologies primarily to make login and account sessions work smoothly and securely.

  • Essential cookies to keep users logged in and maintain sessions
  • Security-related cookies to protect accounts and prevent misuse
  • Limited analytics or measurement cookies to understand platform usage and improve content

You can control cookies through your browser settings. Disabling essential cookies may affect login and core functionality.

4. How we use personal data

  • To create and manage user accounts and course access
  • To deliver educational content and learning resources
  • To respond to support requests and learner communication
  • To improve platform performance, stability, and learning experience
  • To protect the platform against fraud, abuse, and security risks

5. How data is shared

We share personal data only when necessary to operate the platform.

  • With service providers supporting hosting, analytics, communication, or customer support
  • With payment processors to complete transactions and confirm purchases
  • When required by law or to protect the safety and integrity of the platform

We do not sell or commercially trade personal data.

6. Payments

Payments are processed by third-party payment providers such as Razorpay or PayPal. These providers handle payment information according to their own privacy and security policies. We receive only confirmation details needed to grant course access.

7. Data retention

We retain personal data only for as long as needed to provide services, maintain records, resolve issues, and meet legal or compliance requirements.

8. Data security

We use reasonable technical and organizational measures to protect personal data. While no system is completely secure, we continuously work to safeguard user information.

9. Your choices

  • You may request access to or correction of your account information
  • You may request account deletion, subject to legal and transactional record requirements
  • You may opt out of non-essential promotional communications

Requests can be made by emailing [email protected]. Identity verification may be required.

10. Children’s privacy

Our platform includes educational programs that may be used by learners under 18. We expect appropriate parental involvement where required.

If you believe a child has shared personal data without proper consent, please contact [email protected] and we will take appropriate action.

11. International data processing

Our operations are based in India. Some service providers may process data in other countries. We work with providers that apply appropriate safeguards.

12. Changes to this policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised effective date.

13. Contact us

For questions or concerns about privacy, contact us at [email protected].